Dedicated and proactive professional committed to excellence in both work and personal endeavours. I consistently strive to surpass expectations and am driven by a passion for learning and growth. With a keen interest in banking, data capture, consultancy, and administration across diverse fields, I approach each opportunity with enthusiasm and a willingness to tackle challenges that others may overlook. My goal is to make meaningful contributions, continuously improve, and support business success through diligent, detail-oriented work and a solutions-focused mindset.
Work Experience
Merchant Onboarding Specialist
Jan 2022 – July 2024
- Onboarding new merchants onto the bank system
- Daily liaising with external key stakeholders
- Daily maintenance of merchant accounts and profiles
- Handling inbound queries of both the merchant and the sales team
- Monthly reporting to internal stakeholders
Branch Consultant (Teller)
Nov 2017 – Jan 2022
- Facilitating foreign exchange
- Opening investments and personal accounts
- Facilitating cash send services (Moneygram and Western Union)
- Administrative work
- ATM replenishment
- Enrolling customers and building rapport
Information Architect
May 2016 – Oct 2017
- Sales, marketing, getting new business & client service
- General administration
Bookkeeping & office administration
February 2016 – May 2016 (Temp)
- Keeping records of all transactions made and received
- Invoicing
- General office administration
Treasury Assistant
February 2015 – August 2015 (Temp)
- Daily capturing of branch sales figures to be submitted to the board and directors
- Daily cross referencing all financial transactions received from each branch. Query any variances
- Calculate for each branch their gaming taxes on a weekly basis to be paid to the gambling board
- Complete monthly internal compliance reports to ensure that the rules and regulations of the gambling board are adhered to
Admin Assistant
July 2013 – July 2014 (Temp)
- Administrative Assistant, IT support
Stock Take
December 2012 – April 2013 (Temp)
- Managing and accounting for inventory
Skills
Fields of interest
Education
Sutherland High School
Matric (2009) – Subjects: English, Afrikaans, Life Orientation, Accounting, Maths Literacy, Business Studies, Economics